Thank you for contacting Marriott Rewards.
Our records indicate that your stay at the Courtyard Zhengzhou Airport was booked through a third party wholesaler.
When a stay is booked through anyone other than the hotel or Marriott International itself, the room is not eligible for points or airline credit. No Elite night credit is earned for rooms booked this way.
If you would like to find more information about earning points and which rates do not qualify for credit please follow this link to our website:
Please note that we do offer Marriott’s Look No Further Best Rate Guarantee. Using Marriott’s Look No Further Best Rate Guarantee allows you to receive the lowest rates available and earn both points and Elite night credit for your rooms that you book on Marriott.com. You can find more information on this at the following link:
Thank you for being a Gold member.
I apologize for any inconvenience and thank you for your understanding.
Thank you for choosing Marriott.
Internet Correspondence Specialist
Marriott Rewards Guest Services
This communication contains information from Marriott International, Inc. that may be confidential. Except for personal use by the intended recipient, or as expressly authorized by the sender, any person who receives this information is prohibited from disclosing, copying, distributing, and/or using it. If you have received this communication in error, please immediately delete it and all copies, and promptly notify the sender. Nothing in this communication is intended to operate as an electronic signature under applicable law.